Privacy Policy
Cookie Policy Last updated: 15 April 2026
Phoenix Therapy (“we”, “us” or “our”) operates the website https://www.phoenix-therapy.co.uk.
This Cookie Policy explains how we use cookies and similar technologies on our website. It complies with UK law, including the Privacy and Electronic Communications Regulations (PECR), UK GDPR, and the Data (Use and Access) Act 2025.
What are cookies? Cookies are small text files that are stored on your device when you visit a website. They help the site work properly and give us information about how the site is used.
Cookies we use We keep our use of cookies to the absolute minimum required for a professional therapy website.
|
Category |
Type |
Purpose |
Consent Required? |
Duration |
|
Strictly Necessary |
First-party |
Essential for the website to function (page navigation, contact form security, session management) |
No (exempt) |
Session or 1 year |
|
Statistical / Performance |
First-party (if used) |
Anonymous analysis of how visitors use the site so we can improve it |
No (2026 exemption) |
Up to 2 years |
|
Functional / Preferences |
First-party |
Remember your preferences (e.g. language or accessibility settings) |
No (2026 exemption) |
Up to 1 year |
|
Marketing / Tracking |
Third-party |
Advertising or cross-site behavioural profiling |
Yes |
Not used |
We currently use only strictly necessary cookies. We do not place third-party advertising, tracking, or social-media cookies. No Google Analytics, Meta Pixel, or similar tools are active at this time.
2026 Legal Exemptions Under the Data (Use and Access) Act 2025, first-party statistical and functionality cookies no longer require consent provided they are used solely to improve the service you requested and you are given an easy way to opt out.
How to manage or reject cookies
- You can change your preferences at any time using the Cookie Settings link in the website footer.
- Most browsers let you block or delete cookies (instructions are available for Chrome, Firefox, Safari, and Edge).
- Refusing strictly necessary cookies may affect how the website works.
Third-party links Our website may contain links to external sites (e.g. social media or professional registers). These sites may set their own cookies. We have no control over them.
Changes to this policy We may update this Cookie Policy from time to time. The “Last updated” date at the top will be changed. Continued use of the website after any changes means you accept the new policy.
Contact us If you have any questions about this Cookie Policy or our use of cookies, please contact:
Brian Turner Data Controller Phoenix Therapy c/o Marie Szczepanski, SFB Group 19 King Street, Wakefield, WF1 2SQ
(Use the Contact page on the website to send a secure message.)
Kind regards,
Brian Turner,
Psychotherapist (GHR Advanced Practitioner SQHP / Senior Accredited Registrant (SNCPS Acc.) (SCoPEd Column C)
SOS placement coordinator, Reg Charity Number: 1171162
Practice address: 12B Bank Street Castleford WF10 1HZ
Correspondence Address:
Phoenix Therapy Ltd.
C/O Marie Szczepanski, Sanders Gesson Partnership, 19 King St, Wakefield, WF1 2SQ
Tel: 07743300894 Email:
Website: https://www.phoenix-therapy.co.uk/
Form: https://form.jotform.com/201081750542042
S Form: https://form.jotform.com/201082232408039
OA form: https://form.jotform.com/242804903275053
LA https://form.jotform.com/233053782441049
RA: https://form.jotform.com/242804903275053
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Non-Emergency Service Policy
Thank you for visiting Phoenix Therapy. We are committed to supporting your mental health and well-being through professional therapeutic services. However, it is important to clarify that we are not an emergency service provider and cannot guarantee immediate responses or crisis intervention outside of scheduled appointments.
If you are experiencing a mental health emergency or are in immediate danger, please seek immediate help from one of the following resources:
- Dial 999 for emergency services. / 111 - Option 2
- Contact your local NHS mental health crisis team (available via NHS 111 or by contacting your GP).
- Call one of the following 24/7 helplines:
- Samaritans: Call 116 123 (free, confidential support).
- Shout: Text SHOUT to 85258 for free crisis text support.
- Mind: Call the Mind Infoline at 0300 123 3393 (for advice and signposting).
While we aim to respond to messages and inquiries as promptly as possible, please be aware that we cannot provide same-day assistance for urgent needs. If you feel unable to keep yourself safe, contact one of the above services or attend your nearest Accident and Emergency (A&E) department.
By engaging with our services, you acknowledge and agree to this policy.